As Exclusivebd.com is an online based shopping site, we recommend all clients’ to read the Terms & Conditions properly. By reading all these Terms & Conditions, a client can clear his/her doubts & facts. That is why, the authority of Exclusivebd.com always puts most importance of reading conditions of use. Below of this passage we mentioned conditions of uses:
1. A customer should think properly & also take his/her time before placing order in Exclusivebd.com. Never make any harshness.
2. Please filled out the registration information properly as like address, phone number (must mention the cell phone number), email address so that we can easily track your address, number & make our delivery smooth.
3. As Exclusivebd.com is an online based shopping site, though it has an office (Address:24/25 Dilkhusha C/A,Sadharan bima corporation , Motijheel , Dhaka-1000), always can’t maintain its stock abundantly. So it’d be pleasing if clients can make a call before placing the order & make sure that if the product is in stock or not.
4. As Exclusivebd.com has an office, clients can pickup products from its office if product is available in stock.
5. Basically Exclusivebd.com provides FREE HOME/ OFFICE DELIVERY in maximum cases, but where clients rejected products (after placing order & if the delivery is made) then clients have to bear the 15% of placing order as service cost.
6. We’ve no refund policy. So clients will receive the products he/ she must have to check the products properly at the time of delivery or store pickup. No complain will be acceptable after delivery is made.
7. If clients place order more than 1000 taka in case of cash on delivery, he/she has to pay 50% of the placing order. Advance payment can be received through online payment/ pay by phone (like Bkash, Dutch Bangla Bank Limited Mobile Banking)/ internet banking. If any clients ordered from outside of Dhaka City Corporation, he/she has to pay full advance of the placing order in any amount. However, 100% advance is applicable for any kind of All products.
8. Delivery Charge is only 60 taka For Dhaka city and 80 takaall over Bangladesh Shipping zone.
9. Some cases clients demand urgent/ same day delivery. In this case of urgent/ same day delivery, a client have to bear the delivery charge & it’ll be 120taka. ***Right now we don't have any urgent/ same day delivery.
10. In case of international delivery, a client must have bear the international delivery charges(Though right now we don't have any international shipping polciy).
11. Any changes in rules can be made by authority any time.